Last Updated: 12th March, '24
InnResearch Market Solution ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
InnResearch is dedicated to upholding the privacy and security of your personal information. As a market research company, we collect data crucial for our services to market research firms, management consultants, and business consultants.
This Privacy Policy outlines how we collect, use, protect, and grant rights regarding your personal information, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the ICC/ESOMAR International Code of Conduct.
1. Information We Collect and How We Use It
a. Types of Information Collected
- Personal Information: Such as your name, email address, phone number, and any other contact details.
- Demographic and Socio-economic Information: Including your age, gender, education level, occupation, and interests which help us tailor our services.
- Technical and Usage Information: We gather data like IP addresses, browser types, operating system, and how you interact with our website to improve our service delivery.
b. Purpose of Data Collection
- To provide personalized services and improve your experience on our platform.
- Conduct market research analysis to offer relevant insights to our clients.
- Enhance website functionality and troubleshoot technical issues.
- Comply with legal obligations and safeguard our business against fraud.
2. Lawful Basis for Processing Personal Data
a. We process your data based on
- Consent: We may ask for your consent to use your data for specific purposes. You have the right to withdraw your consent at any time.
- Contractual Necessities: To fulfil our contractual obligations to you or to take steps at your request before entering into a contract.
- Legal Obligations: When necessary to comply with the law or for the protection of our or others' legal rights.
- Legitimate Interests: For our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.
3. Data Sharing and Disclosure
- Service Providers: We engage third-party companies and individuals to facilitate our services, who are obligated not to disclose or use your information for any other purpose.
Compliance with Laws: We may disclose your information where required by law or subpoena.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred.
4. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
5. Data Security
We employ a variety of security measures to ensure the confidentiality of your personal information, including encryption, firewalls, and secure socket layer technology.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
7. Your Privacy Rights
- Access and Data Portability: You can request copies of your personal information, along with information about how we use it.
- Rectification: If your information is incorrect or incomplete, you have the right to ask us to correct it.
- Erasure: Under certain conditions, you can request the deletion of your data.
- Restrict Processing: You have the right to request that we restrict the processing of your personal information.
- Object to Processing: You can object to the processing of your personal data for reasons related to your particular situation.
- Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.
8. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your experience and analyse our website traffic.
9. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.
10. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
For any inquiries or concerns regarding the processing of your personal data, please reach out to our Data Protection Officer. They are available to address your questions and provide the necessary support regarding your data privacy rights. Contact the Data Protection Officer (DPO) via email at support@innresearch.com or by mail at Block 9, Mayur Vihar Phase 2, Pin: 110091, Delhi, India.